Privacy Policy for uScale
At uScale, accessible from https://u-scale.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by uScale and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Who We Are
Our website address is: https://u-scale.com. uScale is a digital marketing and e-commerce agency providing automated client communication, marketing solutions, and workflow management services.
Information We Collect and How We Use It
When you interact with our social media pages, advertisements, or website (including commenting on our Facebook posts or Instagram Reels), we may collect basic public profile information and comment text (such as keywords or queries you provide) solely for the purpose of delivering requested automated responses, guides, or direct messages (DMs) to your inbox.
Data Security and Confidentiality
All user data collected through our digital platforms, social media interactions, and automation tools is strictly secured. We implement robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data is never published: Any personal data, contact details, or message interactions collected through our systems or social channel integrations are kept strictly confidential. We do not sell, trade, rent, or publicly publish any user data under any circumstances.
Meta Platform Integration & Automated Messaging
uScale utilizes official Meta APIs (Facebook and Instagram Graph APIs) to handle comment-triggered automations. When you comment on our content with specific keywords, our secure automation workflow processes your public comment data only to dispatch the requested information directly to your private message (DM) inbox. We do not store unnecessary personal records, and we adhere strictly to Meta’s platform terms and developer policies.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. For users interacting with our automated messaging tools, interaction logs are stored only as long as necessary to fulfill the requested communication or maintain operational security, after which they are securely archived or purged.
What Rights You Have Over Your Data
If you have an account on this site, have left comments, or have interacted with our automated services, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, excluding data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data security, please feel free to reach out to us via our website at https://u-scale.com.